We reserve the right to change prices, specifications and displayed information without prior notice.
Whilst every effort is made to ensure that products are shown as true to life as possible, information including images, product descriptions, product specifications and even pricing can only be as accurate as the website, user hardware and user software allows. We recommend that customers who are ordering specialist products, special order items, or are generally unsure about an answer to a question speak with our team first before ordering. Our friendly product experts are on hand 6 days a week to answer all of your questions, so make sure to use our LiveChat, email, and telephone facilities and please speak to us before ordering if you're unsure.
Please note, all door images generally utilise a standard 1981x762x35mm (78"x30") door as the main product image. This is an industry standard and some slight variation may occur in design for smaller or larger sizes. If you're ordering a smaller or larger size, then please contact us and we may be able to source a more lifelike image.
Warping, twist/cup and bowing of doors are not considered to be defects unless they exceed the following tolerances. Warping: 6mm in the plane of the door itself. Twist/cup: 2mm across the width of the door. Bow: 4mm along the length of the door.
Finally, for obvious reasons, we cannot 100% guarantee a colour match for a product from an image that is displayed online on our website. Displays and graphics hardware can produce slight variations in colours displayed and it's always difficult to ensure colours are accurately displayed on every display. The appearance of finished & unfinished doors are not warranted in any event. Natural variations of texture or colour of the timber aren't considered as defects.
Please speak to our team if you are unsure about any of the above information.
All products on our website are priced in pounds sterling (unless an alternative currency is chosen) and include UK VAT at the current rate. This can be changed to display US Dollar prices, or Euros by using the toggle switch in the top right of the page.
Your card will be debited when your order is placed and successful, (with the exception of Deko Finance & Amazon Payments) as is the case with most other online and high street stores. These funds are subject to the banking system and though we do not receive the funds immediately, we will still honour the order and arrange for dispatch in line with the product lead times on site.
In the unlikely event that we are unable to supply any item, you will be entitled to a full refund to your card for the full value of the order. This refund will be actioned in accordance with our Returns & Refunds policy.
For Deko orders, we only require the chosen deposit to be paid before the order can be processed. Once we dispatch the goods to you the order is marked as fulfilled, your first monthly payment will be approximately 30 days from this date. Full details are given when the order is placed.
For Amazon Payment orders, we will collect payment from your Amazon payment wallet as soon as the items are dispatched.
No card details are ever stored by Leader Doors.
Why not show us exactly how you've styled our products in your home. We'd love you to share your pictures using #leaderhome and/or #leaderstores, or by tagging our accounts @leaderstores on all of our social media platforms such as Instagram, Facebook, Pinterest & Twitter.
By agreeing to our terms for customer image usage we will have the rights to use your image on one or more of the following platforms/channels:
Leader may edit and alter the images and are under no obligation to use any of the images you choose to upload.
If you believe an image that has been uploaded to our website is not appropriate or we do not have permission for use (e.g. trademark or copyright) then please report this to us by sending us an email at email@example.com.
Please note, we're able to remove photographs from any of Leader's websites and our social media pages, but we're not able to remove any photographs shared on third party sites which are not under our control/management.
www.leaderdoors.co.uk is a site owned & operated by Leader Online Limited trading as Leader Doors. We are registered in England and Wales under company number 05879831, our UK VAT number is 915 7065 22 and our registered office is;
Leader Doors - 103 Whitby Street South, Hartlepool, TS24 7LH
We recommend that all customers take time to carefully read and fully understand their responsibilities with regards to these terms & conditions, as by ordering from our website, you are deemed to have accepted the responsibilities in line with these terms.
If you have a complaint or would like to escalate an issue to the management team at Leader, please email firstname.lastname@example.org and we'll aim to get back to you within 24 hours with a response.
Please feel free to print a copy for your own future reference.